What does success look like?

  • IT Governance

    Success looks like faster decisions, clearer ownership, and fewer surprises.

    I measures this through indicators such as decision latency, RACI alignment, policy adoption, and quality of handoffs across teams.

  • Operational Strategy

    Success looks like teams understanding where they are, where they are going, and how they fit together.

    I use measures such as ownership clarity, spend visibility, and accuracy of forecasts.

  • IT Project Management & Delivery

    Success looks like predictable delivery — steady progress, fewer fire drills and clear communication.

    I track indicators such as milestone confidence, budget, risk visibility, and completeness of work.

  • Advisory

    Success looks like leaders having the information they need to make better decisions.

    I measure advisory impact through relevance of insights, clarity of synthesis, and turn around time from research request to guidance.

Clearer ownership, faster decisions, fewer surprises, and steadier progress are the real signs of a healthier team. I establish a baseline at the start of every engagement and we revisit these measures regularly so you can see —not just feel —the impact of the work.

Success is something we co-own. How we measure its depends on your goals.

These examples show how I track meaningful improvements in clarity, alignment, and delivery to ensure we achieve the outcomes most important to you.